HOSPITALITY FRONT OFFICE BASIC SKILLS

The programs offered by the Center for Reception Operations Services was created for the purpose of providing Career related programs for individuals employed in the Hospitality industry by expanding both their knowledge and skills.

Beginner 0(0 Ratings) 0 Individual enrolled English
Created by Institute of Business Excellence (IBE) - UiTM- DHS
Last updated Mon, 14-Aug-2023
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Course overview

Upon completion of the course, the participants will be able to:

Describe guest services and guest accounting tasks appropriate to the different stages of the traditional guest cycle

Define the terms used to identify the status of guestrooms throughout the day

Explain how front office record-keeping systems have evolved.

Describe the services and equipment of a hotel’s telecommunication area.

What will i learn?

  • To provide an insight to individuals on the Career prospects in this field of study
  • To provide an insight to individuals on the Career prospects in this field of study
Requirements
  • 2 Months in employment
Curriculum for this course
0 Lessons 00:00:00 Hours
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About Educator

Cik Sarah Owen

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RM 700
This course includes:
  • 00:00:00 Hours On demand videos
  • 0 Lessons
  • Access on mobile and tv
  • Minimum Completion Period : 8 Hours8 Days1 Months
  • Maximum Completion Period : 16 Hours16 Days2 Months