HOSPITALITY FRONT OFFICE SERVICE SKILLS

The programs offered by the Center for Reception Operations Services was created for the purpose of providing Career related programs for individuals employed in the Hospitality industry by expanding both their knowledge and skills.

Beginner 0(0 Ratings) 0 Individual enrolled English
Created by Institute of Business Excellence (IBE) - UiTM- DHS
Last updated Mon, 14-Aug-2023
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Course overview

Upon completion of the course, the participants will be able to:

Describe front office procedures for responding to guest information requests.

       Identify typical service requests that guests make at the front desk              and describe general approaches to handling guests complaints

What will i learn?

  • To provide an insight to individuals on the Career prospects in this field of study
  • To provide an insight to individuals on the Career prospects in this field of study
Requirements
  • 6 months in employment
Curriculum for this course
0 Lessons 00:00:00 Hours
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About Educator

Cik Sarah Owen

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RM 600
This course includes:
  • 00:00:00 Hours On demand videos
  • 0 Lessons
  • Access on mobile and tv
  • Minimum Completion Period : 4 Hours4 Days1 Months
  • Maximum Completion Period : 8 Hours8 Days2 Months