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The programs offered by the Center for Reception Operations Services was created for the purpose of providing Career related programs for individuals employed in the Hospitality industry by expanding both their knowledge and skills.
Upon
completion of the course, the participants will be able to :
Identify
functions and procedures related to check-out and settlement process
Describe
methods of settlement for guest accounts
Explain
why hotels may charge late check-out fees
Describe
express check-out procedures
Explain
elements of an effective billing and collection process
Explain
how managers use guest history files
- SUPER ADMIN
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