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The Center for Hospitality Leadership was created for the purpose of providing Career related programs for individuals employed in the middle management within the industry by expanding both their knowledge and skills to assist in employee management
At the end of this programme participants will be able to achieve the following objectives:
Determine your personal communication style
<!--[endif]-->Develop strategies for communicating
effectively with those whose styles are unlike your own
Identify barriers to communication and
strategies to overcome them
Listen effectively to ensure that you have
received messages as intended
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