HOSPITALITY CUSTOMER SERVICE

The program is brought forward by the ASIA HOSPITALITY HUMAN REOSURCES ASSOCIATION to UP - SKILL Individuals currently employed less than a month in the industry.

Beginner 0(0 Ratings) 0 Individual enrolled English
Created by DHS Hospitality Academy
Last updated Mon, 14-Aug-2023
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Course overview

PROGRAM OVERVIEW:

Identify the role of customer service

Present 10 steps process to identify problems and solution for better customer service

Suggest method for customer retention through problems solution

Discuss the hierarchy customers and identify items of an effective customer service checklist

What will i learn?

  • To provide an insight to individuals on the Career prospects in this field of study
  • To provide an insight to individuals on the Career prospects in this field of study
Requirements
  • 2 Months in employment
Curriculum for this course
0 Lessons 00:00:00 Hours
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RM 250
This course includes:
  • 00:00:00 Hours On demand videos
  • 0 Lessons
  • Access on mobile and tv
  • Minimum Completion Period : 4 Hours4 Days1 Months
  • Maximum Completion Period : 8 Hours8 Days2 Months