HOSPITALITY CUSTOMER SERVICE

The programs offered by the Center for Reception Operations Services was created for the purpose of providing Career related programs for individuals employed in the Hospitality industry by expanding both their knowledge and skills.

Beginner 0(0 Ratings) 0 Individual enrolled English
Created by Institute of Business Excellence (IBE) - UiTM- DHS
Last updated Mon, 14-Aug-2023
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Course overview

Identify the role of customer service

Present 10 steps process to identify problems and solution for better customer service

Suggest method for customer retention through problems solution

Discuss the hierarchy customers and identify items of an effective customer service checklist

What will i learn?

  • To provide an insight to individuals on the Career prospects in this field of study
  • To provide an insight to individuals on the Career prospects in this field of study
Requirements
  • 2 Months in employment
Curriculum for this course
0 Lessons 00:00:00 Hours
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Other related courses
00:00:00 Hours
HOSPITALITY CUSTOMER CARE
Updated Mon, 14-Aug-2023
0 0 RM 300
About Educator

Cik Sanmie Lock

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RM 300
This course includes:
  • 00:00:00 Hours On demand videos
  • 0 Lessons
  • Access on mobile and tv
  • Minimum Completion Period : 4 Hours4 Days1 Months
  • Maximum Completion Period : 8 Hours8 Days3 Months