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Course overview
At the conclusion of
this course you should be able to:
Define
service as it applies to the travel/tourism/hospitality industry.
Identify
the components of quality service.
Analyze
service systems
Determine
how successful hospitality organizations approach service management
effectively.
Develop
appropriate quality service strategies to meet current situations.
What will i learn?
- To provide an insight to individuals on the Career prospects in this field of study
- To provide an insight to individuals on the Career prospects in this field of study
Requirements
- 6 months in employment
Curriculum for this course
0 Lessons
00:00:00 Hours
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